GIB

Customer complaints & feedback

GIB aims to provide the highest level of services, our Customer Voice Unit is dedicated to listen to your suggestions, solve your complaints the way you expect. With your help, we will develop our services / products to meet the needs and exceed the expectations.
 

We are here to resolve your complaint case within a maximum of 10 working days.
so please contact us using any of the channels listed below.
 

meem customer, click here
Corporate customer, you can contact your Relationship Manager or use the below channels if you wish to escalate unresolved complaints

 

Please visit and fill in the Complaint / Feedback Form or click here

Contact us via email on

P.O. Box 39268, Dhahran 31942 GIB-Customer Voice Unit

 

Below is a brief on the Complaints Handling Process: